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Tuesday, July 24 • 1:45pm - 3:15pm
Workshop Multi-Stakeholder Decision-Making in Complex Scenarios – Using Systems Thinking - Kambiz Maani

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Professor Kambiz Maani
Research Director, Massey University Business School, New Zealand 
Foundation Chair in Systems Thinking and Practice, The University of Queensland, Australia

Global challenges and local problems and can no longer be viewed and ‘solved’ with disciplinary sciences and the 17th century reductionist mind-sets. Leaders and decision makers need to understand complexity and how to deal with it in the multi-stakeholder multi-agency scenarios that predominate today. In today’s exceedingly connected and dynamic world, most decisions are complex and require engaging with multiple stakeholders representing diverse sectors and competing interests, often under uncertain and adversarial conditions. Worse, systemic delays and feedback cycles embedded in complex systems muddle decisions and their anticipated outcomes, causing adverse and unintended consequences.  According to the Australian Public Service Commissioner, “Tackling wicked problems requires thinking that is capable of grasping the big picture, including the interrelationships among the full range of causal factors underlying them. They often require broader, more collaborative, and innovative approaches.”  Yet, despite sophisticated technology and seasoned manager, business and government decisions – everywhere - are fraught with failures and adverse consequences. The impacts of these decisions undermine the economy, the environment, the society, and the communities - locally and globally.

In this workshop Professor Maani will discuss the hidden, yet commonplace, pitfalls of group and organizational decision-making and will introduce a simple and proven process for building consensus decisions in complex scenarios.  Drawing from three decades of working with business and government leaders around the globe, Kambiz will share several international case stories, including sustainability projects in Asia-Pacific, to demonstrate this process.  The workshop will be interactive with opportunities for the participants to share their own stories and challenges.   


Professor Kambiz Maani

Associate Pro Vice-Chancellor (Research), Massey Business School


Professor Kambiz Maani

Associate Pro Vice-Chancellor (Research), Massey Business School

Tuesday July 24, 2018 1:45pm - 3:15pm
04 Williamette 115B Oregon State University, CH2M HILL Alumni Center, 725 Southwest 26th Street, Corvallis, OR, USA

Attendees (7)

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